General Website-Privacy Terms

Personal information includes your name, position, e-mail address, company or school name, address, phone number, or payment information if you buy something. The only way we know you is when you introduce yourself in an email, place an order, submit a testimonial, request information or customer service, or sign-up for a newsletter or in-service training.

By submitting a testimonial (including any photo of yourself), you permit Flowcess to share it with others on our website, its social media sites, or in Flowcess promotional material.

In the General Website, Flowcess does not knowingly gather any information from children under the age of 13. Flowcess does not sell products to children. We sell educational materials for children to adults. If someone under the age of 13 provides us with personal information, we ask that the child's parent or guardian contact us and request removal of the information from our records, which we will promptly do.

We provide a link to our Privacy Policy on pages where personal information is collected.

How we use and don't use your personal information

We use the personal information our visitors submit to provide the services you request. To provide some of our services, we provide this information to other companies that work on our behalf.

We may also use your personal information to send you promotional e-mails, mailings or call you with information about Flowcess products, or programs we think might interest you. We don't use your personal information for any other reason. Most importantly,

  • We do not sell or rent your personal information to anyone.
  • We do not share your personal information with anyone outside of Flowcess for promotional or marketing uses.

How you control use of your personal information

You can stop the delivery of promotional e-mails, mailings or calls, or change the personal information you have given us. Please contact us and we will promptly oblige.

You can stop the delivery of promotional e-mails, by clicking on the ‘unsubscribe’ hyperlink contained in any promotional e-mail that we send you.

Please note, however, that if you subscribe to our services, generally you will not be able to opt out of e-mails that are informational in nature rather than promotional. Examples include e-mails about your subscription, confirmation of a purchase order, changes to our products or services, or notices required by law.

If you would like to know what personal information you have given us, please ask and we will promptly let you know.

Other information we gather

We automatically collect IP addresses and web site usage information that is not personally identifiable. This helps us evaluate how visitors use our site on an aggregate basis including the number and frequency of visitors to each web page, and the length of their visits.


The website does use ‘cookies’ (small text files site placed on your computer) for your ease. The cookies keep track of your interactions with us. You can block these cookies by changing the setting or preferences in your Web browser. Some features of our website may not function without cookies.

  • We do not use cookies to track your web-browsing habits across multiples sites that we do not own.
  • We do not allow advertisers to place tracking cookies on our website.

Security measures

We have put in place physical, electronic and management procedures that use commercially reasonable standards to safeguard the personal information we collect on-line. Please note that we cannot guarantee that such personal information may not be accessed or disclosed through a security breach. If we learn of a security breach, we may post a notice on our website or attempt to notify you electronically so you can take appropriate protective steps.

Notification of changes

When we make material changes to this Privacy Policy of the General Website, we will inform you by updating the date of the Privacy Policy.